FAQ

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General Questions

General Questions

What is the period for providing technical support after subscribing to DOSO systems?
What is the period for providing technical support after subscribing to DOSO systems?

Technical support services are available throughout the subscription period, full support, with DOSO's cloud systems.

What is the minimum or maximum number of users when subscribing to DOSO systems?
What is the minimum or maximum number of users when subscribing to DOSO systems?

DOSO's cloud systems are flexible when it comes to user numbers. You can decide the number of users for each system based on your specific needs.

How do DOSO systems ensure compliance with local regulations?
How do DOSO systems ensure compliance with local regulations?

Our cloud systems are tailored to comply with the laws and regulations in the Kingdom of Saudi Arabia. Regular updates and integration with relevant government business platforms ensure compliance.

Can I work in English on DOSO systems?
Can I work in English on DOSO systems?

Yes, DOSO's cloud systems operate in both Arabic and English.

Are electronic invoices completely free?
Are electronic invoices completely free?

Yes, the DOSO system offers a completely free electronic invoicing experience without any hidden costs.

What types of support are available for DOSO systems?
What types of support are available for DOSO systems?

DOSO's cloud systems provide full technical support, backed by our professional customer relations center.

What training is available for using DOSO systems?
What training is available for using DOSO systems?

For our new subscribers, DOSO offers online training that includes textual definitions for each screen and its operating requirements, along with video explanations in both Arabic and English.

Is my data safe with DOSO systems?
Is my data safe with DOSO systems?

We prioritize data security in DOSO's cloud systems. Our robust security suite ensures protection of the infrastructure cloud, database cloud, application cloud, and data privacy.

What are the main features of DOSO systems?
What are the main features of DOSO systems?

DOSO's cloud systems boast features such as smart process automation, unified data management, and full document cycle application. As they operate via the cloud, they offer efficient management, regular updates, and reliability, all while saving on capital and operational expenses.

Can DOSO systems be tried?
Can DOSO systems be tried?

Absolutely. DOSO's cloud systems offer a complimentary 15 days free trial before you decide to subscribe.

Can I upload my data after subscribing to DOSO systems?
Can I upload my data after subscribing to DOSO systems?

Certainly. If your data is in an electronic format, such as account lists, item lists, and customer or supplier lists, you can upload it onto DOSO systems.

What activities do DOSO systems serve?
What activities do DOSO systems serve?

DOSO systems cater to a variety of industries, from small businesses to large corporations. They provide specialized systems for sectors such as transportation, customs clearance, restaurants, automotive workshops, and point-of-sale.

What are DOSO's cloud systems?
What are DOSO's cloud systems?

DOSO's cloud systems are internet-based platforms that require no downloads on servers or devices, offering a convenient solution for your needs.

We’re with you all the time, offering the strongest technical support in the Kingdom

If you have any questions, inquiries, or suggestions, please do not hesitate. Our team provides you with ongoing technical support to assist you with any issue or query